Documentation
Find the guide for your next task. Browse by workspace, then follow one focused step-by-step article.
Getting started
- Sign in to YiTaiCOS
Open your workspace using an email address or the username provided by your workspace administrator.
- Find an answer in Help
Search the published guides and open a relevant article without leaving the Help interface.
Orders
- How do I create an order?
Create a manual customer order, add its recipient and products, and resolve the checks that prevent it from being saved.
Company
- Add a sales channel
Add one manual marketplace shop or account so orders and tax registrations can refer to the correct source.
- Connect YunExpress
Verify and save a YunExpress account, then choose the services that Dispatch may use.
- Enter IOSS and import-tax identifiers
Store a tax registration with its real owner, then select the matching tax decision on the order before creating a label.
Fulfillment
- Enable automatic label creation
Create a carrier label when an order enters one chosen Fulfillment stage.
- Adjust Fulfillment stages
Rename stages, add a middle stage, and configure the fields and actions used in each Fulfillment step.
- Troubleshoot a label that was not created
Use the order's existing label review to correct missing data, recover an existing shipment, or retry only the missing label file.
Scanner App
- Use the YiTaiCOS Mobile App camera
Open the mobile scanner, let the camera read a QR code or barcode, and continue with the action allowed for the selected workflow.
- Connect a keyboard scanner
Connect a USB or Bluetooth scanner to the device running YiTaiCOS and send each completed scan as keyboard text.
- Troubleshoot scanner input
Find the cause of a scanner that does not start, sends unexpected characters, or shows a blocked or unmatched result.