Tenant and user learning
Learn YiTaiCOS by task
Find operator guides for daily work, understand why a step is blocked, and continue from the exact YiTaiCOS surface that owns the decision.
All Academy guides
Company
Add a sales channel
Add one manual marketplace shop or account so orders and tax registrations can refer to the correct source.
Company
Connect YunExpress
Verify and save a YunExpress account, then choose the services that Dispatch may use.
Company
Browse the Customer list
Find customer and company contact details in the rebuilt CRM list.
Getting started
Find an answer in Help
Search the published guides and open a relevant article without leaving the Help interface.
Scanner App
Connect a keyboard scanner
Connect a USB or Bluetooth scanner to the device running YiTaiCOS and send each completed scan as keyboard text.
Fulfillment
Adjust Fulfillment stages
Choose which fields appear in each Fulfillment stage and which must be filled in before moving an Order.
Orders
How do I create an order?
Create a manual customer order, add its recipient and products, and resolve the checks that prevent it from being saved.
Fulfillment
Enable automatic label creation
Create a carrier label when an order enters one chosen Fulfillment stage.
Company
Set up tax defaults, IOSS and declared values
Choose where tax registrations belong, apply Sales Channel defaults, understand overrides and resolve missing IOSS or declared values.
Fulfillment
Troubleshoot a label that was not created
Use the order's existing label review to correct missing data, recover an existing shipment, or retry only the missing label file.
Scanner App
Troubleshoot scanner input
Find the cause of a scanner that does not start, sends unexpected characters, or shows a blocked or unmatched result.
Scanner App
Use the YiTaiCOS Mobile App camera
Open the mobile scanner, let the camera read a QR code or barcode, and continue with the action allowed for the selected workflow.
Getting started
Sign in to YiTaiCOS
Sign in with email or your unique username, then choose an organization when you have access to several.
Company
Add a supplier
Capture the directory essentials and add further details later.
Could not solve the problem with the guide?
Open the Help Center and contact Support