Documentation

Find the guide for your next task. Browse by workspace, then follow one focused step-by-step article.

Getting started

  • Sign in to YiTaiCOS

    Open your workspace using an email address or the username provided by your workspace administrator.

  • Find an answer in Help

    Search the published guides and open a relevant article without leaving the Help interface.

Orders

  • How do I create an order?

    Create a manual customer order, add its recipient and products, and resolve the checks that prevent it from being saved.

Company

  • Add a sales channel

    Add one manual marketplace shop or account so orders and tax registrations can refer to the correct source.

  • Connect YunExpress

    Verify and save a YunExpress account, then choose the services that Dispatch may use.

  • Enter IOSS and import-tax identifiers

    Store a tax registration with its real owner, then select the matching tax decision on the order before creating a label.

Fulfillment

Scanner App

  • Use the YiTaiCOS Mobile App camera

    Open the mobile scanner, let the camera read a QR code or barcode, and continue with the action allowed for the selected workflow.

  • Connect a keyboard scanner

    Connect a USB or Bluetooth scanner to the device running YiTaiCOS and send each completed scan as keyboard text.

  • Troubleshoot scanner input

    Find the cause of a scanner that does not start, sends unexpected characters, or shows a blocked or unmatched result.